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Optimization of Processes and Quality in Business Management - Coggle…
Optimization of Processes and Quality in Business Management
Operations Management
Definition and Objectives: Efficient management of activities to produce goods and services.
Functions: Product design, quality management, supply chain, inventory control.
Strategies: Lean, JIT, TQM, Six Sigma, automation.
Importance: Reduce costs, improve quality, customer satisfaction.
Trends: Digitalization, sustainability, personalization.
Example: Toyota and Lean Manufacturing.
Quality and Productivity Management
Definition and Objectives: Improve process efficiency and quality.
Principles: Total Quality, Continuous Improvement, Six Sigma.
Tools: Ishikawa, Pareto, FMEA, Benchmarking.
Importance: Improve efficiency, profitability, customer satisfaction.
Trends: Digital transformation, sustainability, agility.
Example: Toyota TPS.
Process Management
Definition: Improve business processes.
Key Concepts: Mapping, Analysis, Optimization, Automation.
Methodologies: Six Sigma, Lean, BPR, TQM.
Tools: Flowcharts, Ishikawa, SWOT, Pareto.
Benefits: Efficiency, quality, productivity, customer experience.
Conclusion: Essential for performance and competitiveness.
Business Management
Definition and Objectives: Planning, organizing, directing, and controlling resources.
Functions: Planning, organizing, directing, controlling.
Strategies: SWOT, Balanced Scorecard, Benchmarking, TQM.
Importance: Optimize resources, maximize profits.
Trends: Digitalization, sustainability, talent management.
Example: Apple Inc.