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Operative administration - Coggle Diagram
Operative administration
1.3 Classification of Production Systems
By Economic Activity:
Primary: Agriculture, mining.
Secondary: Manufacturing, construction.
Tertiary: Services, trade.
By Operation Form:
Mass Production: Standard products.
Batch Production: Flexibility.
Custom Production: Unique products.
Continuous Production: Uninterrupted operations.
1.1 Operations Management:
Design, operation, and improvement of production and service systems.
1.2 Historical Background
Industrial Revolution: Machinery and mass production.
Frederick Taylor: Scientific management.
Henry Ford: Assembly line.
Total Quality: Continuous improvement.
Technology and Information: Automation.
1.4 Differences and Similarities between Manufacturing and Service
Differences:
Tangibility: Goods vs. services.
Storage: Possible vs. not possible.
Interaction: Greater in services.
Quality: Objective vs. subjective.
Similarities:
Resources: Human, technological, financial.
Efficiency: Optimization.
Customer satisfaction.
1.5 Interrelation with Other Subsystems
Finance: Budgets, costs.
Marketing: Demand, feedback.
Human Resources: Management, training.
Information Technology: Automation.
Logistics: Distribution.
1.6 Productivity as a Competitive Tool
Relationship between results and resources.
Efficiency: Cost and time reduction.
Innovation: New technologies.
Quality: Continuous improvement.
Competitiveness: Better price and quality.