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Core System Training - Coggle Diagram

- - - - Roadshow
      - NavigationTraining
    - - Ops
        
        Mortgage
        
        Savings
        
        Teller
      - Non Ops staff
- - - - Trial Run
- - - - Branch
      - Mortgage Services
      - Investment Admin
      - Finance
      - Completions
      - Lending
      - Non Admin
  - - - Guides
      - Videos
      - Online Banking Demo
- - - - All Branch/Savings Staff
      - Indepth Teller training
      - 1 skilled CST
      - Branch and MH Based - Teach&Try
      - Sessions AM/PM
        
        User/Superviser
      - Competency based assessments -
        Written knowledge
        Practical
      - Followed up with Check ins/ self help/ champions/ go live support
      - Teller Superusers
        
        POC
        
        Skills to answer questions
        Assist Colleagues
    - - All savings Ops staff
      - In depth savings specific training
      - 1 Skilled CST
      - MH Based
      - Sessions AM/PM
        
        User/Supervisor
    - - All mortgage Ops Staff
      - In depth mortgage specific training
      - I skilled CST
      - MH Based
      - Sessions AM/PM
        
        User/Supervisor
- - - - Build collaboration
      - Keeps the branches involved
- - - - Free open to all
    - - Mandatory
        
        Calendly