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Foundations of Operations Management - Coggle Diagram
Foundations of Operations Management
Core Principles
operations management
is a discipline dedicated to refining and enhancing the daily tasks, processes, and methodologies within an organisation to ensure operating at the highest level of effectiveness and efficiency.
operations management is crucial as it boosts productivity, cuts costs, and enhances customer satisfaction
foundation that strengthens a company's competitive advantage, empowering it to not only navigate but also lead in the ever-changing tides of industry
Druckers 5 most important questions
Key Concepts of Operational Management
Processes
Capacity
Utilisation
Flow
The Operations System
is a fundamental concept within the field of operations management, acting as the engine through which inputs such as people, information, and materials are converted into the desired outputs of goods and services
facilitated through the strategic deployment of various resources, including facilities, consumables, and equipment, each playing a crucial role in ensuring that the output meets the quality and quantity expectations of the customer base
Contextual Environment
how understanding the context is crucial for achieving operational success
essential to recognise that what works well in one industry may not bring the same results in another
PESTEL Framework for Contextual Awareness
Political, Economic, Social, Technological, Environmental, and Legal factors
