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IT (Infrastructure, Software Support, Reporting & Support, IT…
IT
Infrastructure
Hardware Equipments
Collection of requirements from zones
Requirements validation
Installing OS and Basic Apps for usage
Vendor & Supply
Networking
Managing Public and Private Networks
Peformance Monitoring and Support
Installation and Testing
Firewall and Security
ISP
Survey at CM, CO, TWSP & Zones
Vendor Identification and Lead Time
Installation Plan
Backup Lines
CCTV
Central Monitoring Room at each Location
Setup and Maintenance at Various Locations
Vendor SLA
Asset Management
Barcoding and Entry of Assets
Issuing of Assets & Collection/Wrap up
Support & Issue Logging
Software Support
Departmental Software Needs
Team for each Department
Define Scope and Need
Support Ticket System
ERP/Procurement Software
Website Management and Data Updation
Social Media Management
Reporting & Support
Inter Department Data Collection
Central Across Board Dashboard and BI
Call Center Across Departments
Survey and Feedback
IT Coordinator with Procurement Team
Hardware
Software
Network and ISP
Cloud & Other Services
Waaz Allocation Support
Provide Local Data (Ayan/Masksuseen)
Zone Coordination for Allocation Support
Liason with Scanning and BGI