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Learning Road Map #6 - Coggle Diagram
Learning Road Map #6
W06 Analyzing Community Problems
Intro to the Problem-Solving Process
Group processes enhance the ability to make decisions & makes the group more manageable
Running effective meetings
Developing facilitation skills
Developing recorder skills
Defining & analyzing the problem
Generating & choosing solutions
Putting the solution into practice
Defining & Analyzing the Problem
Clarifying the problem
Decide whether to solve the problem
Choose among problems
Analyzing the problem
Root Cause Technique
Answer all of the question words
Generating & Choosing Solutions
Generate Solutions
Ask for ideas
Group brainstorming
Variations
Evaluate Solutions
Judge each idea independently
Ask questions
Practical?
Effective?
Easy to put into practice?
Accepted?
Consistent with the group?
Make a Decision
Decide & announce
Vote
Try to build consensus
What if agreement can't be reached?
Decide beforehand
Try another method
Nominal group technique - quantify
Defer the decision
Ask for feedback afterward
Designing Community Interventions
Why?
When?
Use a Measurement System
Who?
Identify Issues
Analyze Issues
Set goals & objectives
Learn what's been done
Identify barriers & core components
Develop an action plan
Pilot test
Criteria for Choosing Promising Practices & Community Interventions
Untried practices & interventions
Where to look for existing practices & interventions
Identifying best practices
Characteristics of Successful programs
Get community involvement
Keys & Elements to Success in Replication
W05 Communications
Developing a Plan for Communication :
How? 8-step Process
ID communication's purpose
ID audience
Plan & Design Message
Consider Resources
Plan for obstacles & emergencies
Strategize connecting with media & spreading the word
Create Action Plan
Decide how to evaluate & adjust
Why Develop a Plan?
Target communication accurately with a structure
Map out raising profile & refining image
Make communication efficient, effective, & lasting
Know what's going on at every step
When?
At the start of planning objectives & activities
Ongoing throughout
Using Principles of Persuasion
What is Involved in Making a Persuasive Argument?
The communicator
Credible
Knowledgeable about the matter
Similar to the target audience
Positive nonverbals
The Format
Face-to-face or over the phone
If written, use personalized addressing and content
The Message
Grabs Audience Attention
Don't overdo the attention-grabbers
Offer benefits
Low cost to audience
Endorsements
Principle of Reciprocity
The Audience
Knows, likes, respects the communicator
Believes in the message
Has a history of acting on behalf of the cause
Motivated to act by benefits specifically appealing to them
Action is feasible
Has time & resources to act
Put Principles into Practice
Different practices for different situations
Know & master facts
Know your audience. Express similarities.
Utilize opinion leaders & models for social leverage
Make a strong opening & get to the point
Offer benefits, minimize costs to audience
Ask for clear & simple action steps - keep a list of options
Repeat the message as necessary
Thank people, follow up, and keep them informed
Developing a Plan for Increasing Participation in Community Action
Why do you want/need members?
How many members?
What kind of members?
Who is going to find & get new members?
Where are the new members?
When is a good time to look?
How should you approach potential members?
What happens if you get a yes, a maybe, or a no?
What are some obstacles you'll encounter? How do you get around them?
Promoting Participation Among Diverse Groups
Why ID potential participants among diverse groups?
Represent the whole community; gain more support
Different opinions will be discussed; better decisions made
Larger membership - more talent
Lead to new community relationships; new initiatives
When do you ID potential participants?
Anytime!
Starting a new membership drive
Running a campaign
How to ID potential participants?
Tap community sectors
Schools
Churches
Businesses
Media
Government