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IT Managed Services - Coggle Diagram
IT Managed Services
Manage
Periodic CSAT Survey
Touch Base
Risk/Issue/Action Planning
Change Management
:question:Help Desk/Support
:red_flag:Esclation
Provide
Order
:fries:Order Processing System
Order Review Process
Post-Order
Communication & Order Status
:red_flag: Support & Escalation Process
Delivery
Pre-Order
"Sales Calls"
Vendor Demos
Product/Service Selection
Strategic Planning & IT Consulting
:fire: Service Catalog
:person_with_ball:Account Rep
Secure
Maintain