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Chapter 10 : Understanding Work Teams - Coggle Diagram
Chapter 10 : Understanding Work Teams
Contrast groups and teams
Work Group
share information and make decisions to help each member perform within their respective area of responsibility
Work Team
Individual results efforts result in performance that is greater than the sum of the individual inputs
Types of Teams
Problem-Solving
A team of employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment
Self-Managed
A team of employees who autonomously implement solutions and take responsibility for the outcomes of the solutions
Cross-functional
A team of employees from about the same hierarchical level but from different work areas who come together to accomplish a task
Virtual
A team of employees that uses technology to tie together physically dispersed members in order to achieve a common goal
Multiteam
A collection of two or more independent teams that share a superordinate goal
Characteristics of effective teams
Team Context
Adequate Resources
Leadership and structure
Culture and climate
Performance evaluation and reward system
Crises and extreme contexts
Team Composition
Ability of Members
Personality of Members
Allocation of Roles
Diversity of Members
Cultural Differences
Team Size
Member Preferences
Team Processes and States
Team Processes
Common Plan and Purpose
Mental Models
Team Conflict
Social Loafing
Team States
Motivation
Team Efficacy
Team Identity
Team Cohesion
Team Trust
How Organizations Create Effective Teams
Hiring
Training
Rewarding
When to use Individuals instead of teams
Can the work be done better by one person?
Does the work create a common goal or purpose?
Are the members of the group interdependent?