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RC TEAM STRUCTURE - Coggle Diagram
RC TEAM STRUCTURE
SHARED SERVICING
Pilot rollout
Candidate availability
Self scheduling for HM screens
Obstacles
Prioritise the action points identified
SLAs - do they change? What is COB?
EMEA STRUCTURE
Rota system
Daily? Weekly? Maybe weekly is cleaner?
Divide tasks - some do ops, some do scheduling
How do we decide who does what?
Identify obstacles both logistically and pre-empt recruiter push back
Promos in H2 - hypothetically, what would that look like?
Does senior look different in EMEA?
Loretta currently supporting with ops for PTO/sick leave (with team of 3)
What does the ideal endgame look like?
EMEA ops team & EMEA RC team separately?
Been discussed for years, it seemed to be coming in 2022, Micki left, redundancies happened, plan stopped
How do we get there? Is there a number we feel is needed in total to have that structure?
CURRENT ACTIONABLE ITEMS
Push the move of relocations
Trial a structure shift like a rota system
Trial a shared servicing element
Self scheduling pulse check
NA is now a successful case study
Speak with Jacinta, Holly, Karen
ISSUES REQUIRING STRUCTURE CHANGE
Stephens concerns
Laurens concerns
TA leaders concerns
Recruiter concerns
RC team concerns
Do we require a change if Orla remains in the team?
Loretta & team concerns
iCIMS
Address our scheduling problem
Call with iCIMS - scheduling specific
Do we need to research alternative tools