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EFFECTIVE COMMUNICATION SKILLS - Coggle Diagram
EFFECTIVE COMMUNICATION SKILLS
Definition
Communication: Process by which information is exchanged between individuals. It requires a shared understanding of symbol systems, such as language and mathematics
Communication skills: the skills in using language effectively and persuasively.
Type of Communication
• Verbal or oral communication
• Non-verbal or body language
• Written communication
Effective Communication
Precise
Concise
Clear
Meaningful
Convincing
Authoritative
Area of Importance
Sales/business presentation
Project proposal
Business meetings
Business negotiations
Sales promotions
Project biddings
Daily communication