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lessons learned from unpacking data - Coggle Diagram
lessons learned from unpacking data
data collection
survey
interview
observations
persona development
name and picture
demographic details
background
psychographics
goals and needs
pain points
behavioral patterns
scenario contexts
technology usage
quotes
empathy mapping
think & feel
internal monologues
emotions
see
environment
influences
say & do
actions
words
hear
feedback
conversations
pain
frustrations
obstacles
gain
achievements
successes
themes and patterns
common user needs
shared challenges
behavioral insights
emotional triggers
insights application
tailored solutions
strategic decision making
empathetic design
effective communication
tools and techniques
MIRO for collaboration
visual templates for clarity
user-centered design approach
iterative testing and feedback