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Sales deep dive - Coggle Diagram
Sales deep dive
what we sell
handel every day
grat porcunct
1st mission
looing for porcess
mind of our customer
quickly and efficincy
meet our deadline
all kind reason
uregncy
customer need for urgency
we know there is a doezon of mobile store to meet customer need what is the differnce for them
meet our customer need
why customer chhose us
services
time difiniate
export or import
same day
same day delivery
customer need
bank serivces
shipping
key to what we do
everyone need to know about our serivces
3
9
10:30
12
expres world wide
vittal to our customer
time sensitve servcie
6 june 2024
focus
thing donne
every process
vitale role
4000
start
moitvate people
great service quality
give them the right answer
revenua quality
loyac customers
helping customers
profitable netorwk
GPI
over 3000 / flight
brand name
4
moitvatte
greate
loyal
profitable netowk
MGLP
big yello machnie
it process
custome expertise
brand name
cs
aviateion
roles
direct
mutlit chane
goow the chante
corrdination for this
analizing
feedback
marketing
encoraging customer
lead qulaifier
phone
email
sales mag
action
identify
imporve results
relashion ship sales
exceptional cs
sales excutive
enterprise
large
global
mulitnationa
complex
4
relashion ship
enterprise
direct
work
revendu genertro
loyal cusotmer
devlop
right pople
global sales
key processes
profiling
stroacture apprach
coreect sale cahnnanel
result in imporving revenue
prepare
sale exectueive
identify the need
commerical approach
approval
make sale
cureent converted to gain
prestiona
submission
untill agreemtn establisshed
mange and relashinship
visit
calls
create awareness
DHL service offering
anyalaze non standard
methond
tarfiff
majro sales area
implemnet agreement
customer properly manged
10 day business contact
ensure revenue cometiment
sales executeive
monitore perperofmance
mange business at risk
any / rish
maximau retention
activaty mag
paln
sales activites
profducicity stadard
sales plan
monitor sales performance
GSIP
montoring
manging
sales manger
roadmap
summarry 1
roadmaps
IT domain
3 years
business prioritties
buisniess capablity
with reginal and ITS
no , in the first
represt view for 3 years
soulution profiel prepared duing the devolopitoon of egap
express libriaty
dicovery challegne
function itslef
role
vision
key proiroties
key procesess
discovery challenge 2
global sop express
egap
data quality and integrity
yellow book
solution porifle
great IT story
context aobut IT
glboale platfrom
steip into the shoes of the audionance
highlight
evolve
since 1969 suport
high tick scanners
global track
trace app
CIA system
1990 reduce the number of IT system from 4000 to 200
faster
more consistent
EGAP
2009
standirized process
invotion globally
enahnce and roll out new soultion quickly
24/ 7
IT trage architcture
SOA
faster
flexible compmnents
higher quality
cost effectiv soultion
reliable
enhance sucess
data quality and integrity
ensure right data
right place
right time
right source of the truth
everyone
accuratie operations
sales and communciation
colleage are breif
film
review you questions
ask qustions
immerse yourself
data privacy
persoanl data to handle
coleage are aware
general IT
role
critical role
supoot globally operations
providing standard business process
ensure smooth shipmnet delivery
evolve
dirvers landscape
stadarirzed global platform
imprvoe efficeny
enabling faster innvoction
expres oradmaps
3 yeasrs paln
soltuion prfile
providing details on functionlites
deliver with spescifc syste relaase
global sop express
ensure aligmnet
process and system
qaultiy in cs
cusotmer focus and innvoation
IT contribue
seamless online expernce
on dmeand delivey
duty collciton
levery tech
embrace teck
AI
Aqcc
day in the life
sales interaction
obesreve
systems
iIT pain
21 centery
IT more suscssful
discovery challenge 1
know sales
understand role and vision
sales key proiorites
how sales
key sales processes
discovery challenge 2
how IT help sales
sales GSOP
data to reuse
architicutre of it support sales
build awareness
intro
sales face the customers
mainintian and grow dhl businsess
devlop to get best service and porducts
everone is a sales person
getting started
explore
core content
work you will complte
day in the lift
sign-off
consildate
your learn
ask and share
unlock for cs
28 May 2024
key points
part of it
poeple
entire
difffernt functions
understand daily
film
what
help cuspmer
gorw theri bus
on earth
strong sales team
to be courios
more understand more sucssful
key
commetimet
keeping promise
strong team
how many sales ?
vision
trusest adivcsefo for the customer
be courious
learn and ask question
givning insisht
why truns us
value