Please enable JavaScript.
Coggle requires JavaScript to display documents.
Customer Enquiry on Sale channels, Customer Related Process, MD/QM,…
Customer Enquiry on Sale channels
Review of customer enquiry
Is there a product offering
Prepare & issue Quote
Customer accepts quote & issue PO
Y
Can the order fulfilled from inventory
N
Issue MO and trigger production
FG Ready
1 more item...
Y
Prepare product for shipment with documents and issue Invoice
Order fulfilled
1 more item...
N
Liaise with customer for feedback and reissue of Quote
Y
N
Feedback to customer
End
Customer Related Process
MD/QM
Customer feedbacks and complaints: Refer PR.07
Related processes:
Procedure for production
Procedure for warehousing