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Vision - The company in 5 years - Coggle Diagram
Vision - The company in 5 years
Technology
Fleet
Investigate electric cars option - potentially 50%
Impact of AI
Automation
Scheduling - drivers + trips
Admin tasks (accounting)
Phone systems
Call taking
Orders
Fleet management
Maintenance
Communication
Drivers
Customers (via the app)
Staff
Fleet tracking
Daily tracking
Staff / Team
Accounting
HR
Risk Management
Business Development/Marketing
Operations
Supervisors
Dispatch Services
On Road (vehicle inspectors, etc.)
Dispatchers, call takers, back-up
Manager
Regional Management
SLT (Senior Leadership Team)
CEO
General Manager
COO
IT
Financials
Revenue
Minimum 10-15% yearly growth
Profit
5%
Wages
Above market standard (To be defined)
Bonus/loyalty program
Culture
Work-life balance
Building pride
Professional development
Individual growth
Performance management
Building a fun place to work
One team / one mind
Respect
Loyalty
Keeping the door open
Inter-company support backed by knowledge
Branding
Brand-book & usage of the brand
Consistency in messaging
Capitalizing on the history
Telling the story publicly
Increase brand awareness
Corporate governance
SOPs/ Procedures
Risk management
Organizational chart
Roadmap for reaching the vision
Data-driven decisions
Auditing & tracking of goals & processes
External stakeholders
Drivers
Uniform
Ambassadors of business
Strong relationship / friendship
Clean cars
Equality
Customers
Transit partners
Corporate account holders
Public
Governmental organizations
Competitors
Media
Growth/Expansion
Fleet
Current fleet - minimum 10% growth yearly
Geographic
Peel region
Ontario - other areas
Explore RFPs from other provinces
Diversity of business in existing locations
Non-emergency patient transfer
Schools
Rehab centers