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WORKING IN A HOTEL - Coggle Diagram
WORKING IN A HOTEL
receptionist
entry-level job or require a degree
the general duties include
greeting guests
preparing bills
dealing with any special requests
handling complaints
you will need to have
friendly manner
customer service skills
excellent spoken communication
administrative assistant
carrying out various administrative
issuing invoices
assisting the hotel
room attendant
cleaning the rooms
changing the bed
replacing guest
you will need to
have a high standard of work
be polite and helpful