Stiles Machinery
Finding and Retaining Skilled Labor
Sociocultural Factors
Technological Factors
Economic Factors
Environmental Factors
Political Factors
Legal Factors
Salesforce CRM Integration
Technological Factors
Environmental Factors
Sociocultural Factors
Economic Factors
Legal Factors
Political Factors
Political factors greatly affect the manufacturing industry's growth and profits. In a study by Momin, they imply that government regulations, aimed at protecting the environment and ensuring fair practices, can increase production costs (2024). Political instability can disrupt operations, causing delays and increased costs. Government investment in R&D can enhance efficiency and competitiveness, but reduced funding may lead to stagnation (Momin, 2024).
In an analysis by Wood, they assert that economic recession, marked by customers seeking cheaper alternatives, impacts the manufacturing industry by reducing demand for higher-priced goods (2023). Supply chain issues and inflation are contributing to increased overhead costs, adding pressure on manufacturers. Additionally, the housing crisis and market crunch are influencing the industry by affecting consumer spending patterns and overall economic stability (Wood, 2023).
In the study conducted by Wood, they imply that sociocultural factors affecting the manufacturing industry include the retiring Baby Boomer generation, changing family patterns, and lowered birth rates, resulting in a decrease in spending customers (2023). Changing workstyles and lifestyles, such as increased remote work, impact consumer and worker behaviors and preferences. The growing global dependence on digital ecosystems also influences manufacturing, as does the increased access and desirability of travel (Wood, 2023). Furthermore, Momin’s study also suggests, that there's a local consumer push for same-day delivery of products, reflecting changing expectations and demands in the marketplace (Momin, 2024).
Wood’s study indicates that social media and advertising platforms play an important role in brand-building and marketing, enhancing customer engagement and market reach (2023). Presentations at Stiles Machinery’s Manufacturing Solutions Seminar demonstrate how automation adoption affects efficiency, productivity, and labor requirements, shaping operational processes (2024). As discussed on Stiles Machinery’s technologies page, the expansion of the Tapio mobile app and online services improves customer interactions and service accessibility, boosting satisfaction and loyalty (2023). Additionally, Wood emphasized that utilizing advanced technology in distribution and warehouse centers optimizes inventory management and supply chain efficiency (2023). Integrating robotic automation enhances order fulfillment processes, improving speed and accuracy. Implementing AI for augmented reality enhances product visualization and customer engagement, providing competitive advantages. However, the threat of cyberattacks on data security requires robust cybersecurity measures, while increased reliance on mobile apps and digital solutions impacts customer service and operational efficiency, influencing overall business performance (Wood, 2023).
Scott Curtis of the TWI Institute suggests, that to hire and retain skilled labor, manufacturing companies need to consider several strategies (2024). Manufacturing companies can improve skilled labor retention by maintaining a safe work environment through ongoing safety training and establishing a company code of conduct with appropriate disciplinary measures. Additionally, they can implement employee recognition programs, foster strong peer relationships through mentorship programs, and offer opportunities for skills development and career growth. Providing comprehensive benefits, supporting employees' well-being with flexible time-off policies, and promoting work-life balance through community-building initiatives are also effective retention strategies (Curtis, 2024).
Legal factors affect hiring and retaining skilled labor in manufacturing in numerous ways. According to the U.S. Department of Labor’s Wage and Hour Division, labor laws cover minimum wage, safety, and discrimination, which can increase costs and complexity for manufacturers (2024). Additionally, strict immigration laws limit the availability of skilled labor, particularly in technical roles. Employment regulations add costs and complexity to hiring practices, and certain manufacturing roles require licenses, limiting the talent pool. Moreover, worker classification laws impact hiring flexibility, while strict intellectual property laws restrict hiring from competitors (Division, 2024). To address these challenges Christianson recommends, that manufacturers invest in training, offer competitive compensation, and advocate for favorable legal environments supporting workforce development and talent acquisition (2021).
According to Abby Miller of Digital Marketing News, one challenge is internal resistance to change, particularly from employees accustomed to the legacy CRM system (2007). Resistance can lead to issues with data migration, slow adoption, and decreased productivity. Leveraging internal champions to promote Salesforce and aligning implementation with strategic goals is vital to its success. Empowering employees to provide feedback during the transition process will improve adoption and support a smoother integration (Miller, 2007).
Involves financial resources for implementing and maintaining Salesforce including budget constraints, implementation costs, and potential Return on Investment (ROI). In an article for Growth Natives, Sakshi Arora notes that upfront costs of licenses, training, and data migration can strain the budget (2024). However, Salesforce offers increased sales, improved customer service, and cost savings. Clear ROI calculations justify the investment. Effective budgeting, cost management, and establishing ROI expectations are vital as the transition may impact productivity, so careful planning is essential (Arora, 2024).
Implementing Salesforce requires careful consideration of change management and communication strategies to facilitate user adoption. Integrated Marketing Communications Manager at Ford, Eloise Lidell, used change management and communication strategies to facilitate user adoption of Salesforce CRM (2024). This, along with specific training programs to ensure success in integrating the new CRM software. There's a threat of resistance or fear of change but investing in user training and addressing concerns fosters a positive adoption environment (Stories, 2024).
challenges and opportunities involved in Salesforce integration with existing systems, data migration, customization, and security (2024). Arora echoed Adeniran but added the technical expertise required for implementation and the potential for future technological advancements that may affect the system (2024). Thorough planning and integration can overcome these challenges, with robust security protocols ensuring data protection (Adeniran, 2024).
Internally, environmental factors relate to the organization's climate, encompassing the physical working environment, team collaboration, and the company's sustainability goals. According to Denise Gurbuz of Salesforce Ben, Salesforce, being cloud-based, minimizes direct environmental impact but offers potential paper reduction and digital processes (2023). To address considerations for data storage and disposal, investigating cloud-based solutions and developing compliant data disposal policies are essential for sustainability (Gurbuz, 2023).
Non-compliance with the General Data Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA) data privacy regulations can result in fines, emphasizing the need for Salesforce implementation to adhere strictly to all relevant regulations (2023). Therefore, ensuring compliance with data privacy and security for customer information stored in Salesforce, as well as adhering to software licensing agreements and terms of service, is necessary. Intellectual property considerations for proprietary processes or migrated data from the legacy system must also be addressed to mitigate legal risks (Bellamy, 2023).