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15 Conflict Management in Educational Organizations, Crossed Transaction -…
15 Conflict Management in Educational Organizations
definition
“Conflict is a form of interaction among parties that differ in interest, perceptions, and preferences.”
Psychological Causes of Conflicts
In conflicts the different viewpoints are emotionally charged.
conflict deals in victory and defeat.
The four basic orientations or fears
Relationship-oriented people
Stimulation-oriented people
Autonomy-oriented people
Structure-oriented or balance-oriented people
Phases of conflict
Escalation
Tension
Area of conflict
In conflicts, people with poor self-control and little ability to endure negative emotions are particularly dangerous.
Types of Conflict
Conflicts of interest
Instrumental conflicts
Personal or relational conflicts
Causes of conflict
Some examples of workplace conflict are:
Disagreement between employees.
Employees who just don’t get along (there isn’t an apparent conflict).
Method of resolving conflict
Competing
Collaborating
Compromising
Avoiding
Accommodating
Types of Transaction
Complementary Transactions
Neuro-Linguistic Programming
Crossed Transaction