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AAA MEDICAL PRACTICE MANAGMENT SYSTEM, Functions, Locum Service - Coggle…
AAA MEDICAL PRACTICE MANAGMENT SYSTEM
StakeHolders
Project Stake holders
Business manager
AAA Pharmacy Pty LTD
Government
Private Medical Insurance
AAA Medical Practice Investors
System Stakeholders
Doctors
Rostering manager
Reception Staff
Clients
IT Admin
Business manager
Reliability
Must be available with 98% certainty during business hours.
System is backed up daily
Person is logged out after 10 minutes of idle time
Specifications
Response time must be within 7 seconds
System response can be a maximum of 100mb
System must be integrated for use on an electronic tablet device
Billing and financial records stored separately form patient history
Functions
Appointments
Must show a Doctors available hours
Monday to Friday 0800 to 2100
Saturday to Sunday 0900 to 1600
Consult Duration
15 minutes
30 minutes
Can be made for new and existing clients
Can be made on the phone and in person
Contains a database of patient information to assign patients to their appointments
Patient History
Temporary consultant can only view the patient history during the consultation
Contains confidential information and must be kept private
Can be viewed by primary doctor at any time
History can be logged updated and changed during a patient consult
Also includes name, address, DOB, emergency contacts, current medications, photograph of face, key details, height, weight and gender
Billing
Provide rebate for Medicare
Bill to Medicare and private insurances
Receive invoices from Medicare and private insurances
Transfer data into a standard accounting package
Functions not explicitly mentioned
Requires a login system with different tiers of access to information
Should automatically fill existing client data when making a new appointment
Allow patients to book, change or cancel appointments online.
Time Sheets
Doctors can enter time sheets on their office computer
Business manager can access all time sheets
Can be updated, created and submitted
Emergency call button
Locum Service
Shift times
0600 to 1400
1400 to 2200
2200 to 0600
Total 10 doctors
Only 1 doctor is rostered at a time
2 nurses during business hours
Nurse cannot work more than 40 hours a week
Cannot take another shift without a 14 hour break