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Design Thinking - Coggle Diagram
Design Thinking
Test
Refine solutions
Observe user's reaction
Allows us to emphatise with user again
Let's us know if it works
HOW
Show the solution with the prototype
Ask about their experience with the prototype
Observe how they use the prototype
Ask about their feelings on the protoyple
Define
Define the problem
Connect the gathered information
Make a problem statement that you can act on
Focuses on the problem
Be specific
It inspires the team
( ) needs a way to ( ) but/because ( )
Ideate
Give yourself time limit
Make ideas
Quantity not quality
Steps
Brainstorm
Sketch-storm
Mind-mapping
Converge on big ideas with potential
Prototype
Materialise your Ideas
Make cheap and easy prototypes
Just start building
Dont spend too much time on one prototype
Choose what is tested
Build to help target user
To start a conversation
Test posibilities
Fail quickly and cheaply
Emphatise
Understand target users
"how" and "why"
their needs
what they appreciate or value
their rationale behind actions
how they think
To truly understand instead of just assuming
Ways to emphatise
Observe
Who?
Where?
What to look for?
Interviewing
Be curious not judgemental
Listen more Ask less
Be Friendly
Always ask "why"
Ask open-ended questions; How, When, Why
Immerse yourself
Change perspectives
Put yourself into target user's shoes
Experience their situation yourself