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WORKSHOP SURVEY ISSUES - Q1 - Coggle Diagram
WORKSHOP SURVEY ISSUES - Q1
TECHNICAL
ExamDeveloper
Google Chrome Extension for issue highlights - for ECD first
Reference field validation - only required fields and data types
Authy/Verify integration :warning:
Remove all options but "Book" for reference entry
Allowable reference field syntax - e.g., no "https://" in the source field
Grammar/spelling check - forced not an option
Remove non-necessary ISC2 fields - only allow metadata required for the workshop/only allow blueprint tasks required for that workshop
Remove "search" function with ED for writers - keep for ECDs
Correct field dropdowns - SMEs are chasing boxes when hovering
Field placeholder text (sample) in each field - overwritten upon click
Continual session drops - root-cause analysis - session issue?
Obfuscation of html - info can be scraped - can alter syntax and bring up any item - no security check apparent
SME "ghost" issues with review queues - major frustration as to what is viewable and how to access it
Standardization of settings between projects/collections/banks :warning:
Create separate URL field (required)
Reporting functions - need to be more user-specific - potential dashboard for SME viewing
Reference formatting - visuals jammed up without natrual breaks
Editing comments - why do SMEs have the ability to do so?
Webex
"Cheap" version has a lack of tools that may enhance the user experience
Unable to edit after "submission" of meeting - new interface
Webex ghost - visible, but not within the system - no chat/no breakout session selection
Creation of Webex tutorial video
SMEs get inadvertently dropped - forced to log back in/sometimes reboot
No global setting to force sounds for chat interactions
Best way to poll breakout rooms - helps host get a feel on how the workshop is going
Technical Requirements
Communication during invitation process of what the "best" setup would be - 2 screens, no tablet/phone use for input
VDI Creation - security AND ease of use (ISC2)
O'Reilly
Can we get a reduced (filtered) view of ONLY references within the last 10 years - no courses/videos/study guides etc. - white list creation
500 error - usually apparent on Day 1 when everyone is hitting O'Reilly for the first time
Geographic limitations? Research needed to understand
TRAINING
Training Modules - Tom Project
Potential agenda change for IW workshops - GR Day 1, Write Day 2, Peer Review Day 3
Checklist - ED or Egnyte file
Webex App - Hosted content for use during the workshop
Expectations for Peer Review - "Team effort" - no returns - ever
Should ISC2 evaluate first submission vs. after peer review - (3-day)
PROCESS
Mandate shuffling of SMEs during group reviews for diversity in participation
Request Pearson to shuffle SME submissions across peer review groups to eliminate repetitive writing habits
Evaluate Pacing - Document for SME review
Bad RIW items - Rework by Peer? Sent to Rework Workshop? RRW Workshop?
Quantity vs. Quality - Goals presented are numbers based, rather than the quality of the items. - Personal goals, NOT full workshop goals. ISC2 dictates quality, not Pearson
RIW Peer Rewrite - Reference validation by a secondary Peer Reviewer/ISC2 host defaults if no Peer available
"Mentor" Peer Reviewers with more experience to validate accuracy
STEWARDSHIP
Communications
Joint chat application between Pearson/ISC2 - speeds up responses vs. email
Social connections among SMEs - Possible through learning platform; introduce them to ISC2 communities; may occur naturally through instructor hours
JTA conversations - keep them more focused and less semantic arguments on topics
Workshops
Formal Agenda pre-workshop
Expectation of topics pre-workshop
Brightspace/D2L - Online portal for all communication things - agendas/training modules/expectations/etc.
RIW communications - placed on central (brightspace) may help
FAQ Page as part of Brightspace
Email conversations to be encouraging and timely
Instructor hours - scheduled weekly via Webex - replaces Q&A sessions as training materials available pre and throughout workshop - 1 per week - all hosts available to join - breakout sessions available for cert/item specific issues with SME
SCHEDULING
Send to Mandy for Review on celebration windows
Communications about "mandatory" attendance - beforehand
Region-specific workshops
Public site for workshop types
REFERENCES
Egnyte reference cleanout - Should we get rid of references altogether?
Set priorty list: 1) O'Reilly; 2) Egnyte; 3) Web
Consensus/Perplexity - AI-enhanced reference searching
5 yrs vs. 10 yrs