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Empowering corner shops in LATAM - Coggle Diagram
Empowering corner shops in LATAM
Product Development
Create a suite of financial products specifically tailored to corner shops - B2B BNPL Credit line
Design and develop a user-friendly mobile/web app for financial services
Operations & Technology
Manage loan disbursements and portfolio monitoring
Develop and implement data analytics for insights and decision-making
Maintain and secure the financial technology platform
Customer Support
Offer educational resources and financial literacy tools for corner shop owners
Collect and address customer feedback to improve product offerings
Provide multi-channel customer support (phone, email, in-app chat)
Risk Management
Analyze customer data and transaction history to refine credit risk assessment
Implement a streamlined loan origination process (application, underwriting, disbursement)
Develop alternative credit scoring models using machine learning and historical transactional payment behavior
Customer Acquisition
Implement referral and incentive programs to encourage new customer sign-ups
Develop targeted marketing campaigns focused on corner shop owners
Partner with FMCG companies and distributors for customer outreach and acquisition