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Feature List - Coggle Diagram

- - - - needs to learn reflection first
      - could be the module after reflection?
      - have a module explaining how this works
      - could be someone struggling with exercise?
      - remove the urge to say "it doesn't seem like you..."
    - - give examples?
      - explain why it's important
      - make a module?
        
        have a patient case targeted at this skill
  - - - would just prompt "recalibrate" to the AI
    - - could include "Stay in Character" in the prompt
      - could do "recalibrate?"
- - - - "a cloud looking over to see if empathetic or not"
    - - "why am I here?"
- - - - AIDET
        
        Introduce
        
        state name and role
        
        "I am the pharmacy intern here to take your med history"
        
        Duration
        
        provide time expectation
        
        "this is going to be about 5 minutes. is that ok with you?"
        
        Explanation
        
        clear expectations
        
        explain processes and procedures
        
        "I will be going 1-by-1 through your medications to make sure our records match what your currently taking"
        
        Thanks/Next Steps
        
        Verbal Thank you
        
        open ended inquiry
        
        "WHAT QUESTIONS DO YOU HAVE"
        
        describe next steps
        
        follow-up, check with my team
        
        Acknowledge
        
        Greetings, pleasant
    - - ID verification (patient name and DOB)
      - Allergy Review
        
        need to ask 2 questions
        
        what allergies do you have?
        
        what kind of reactions did you have?
      - Med List collection
        
        collecting the list of meds open-endedly
        
        maybe ask an open ended question? (e.g. what medications are you currently taking?)
        
        have to get more specific (e.g. ask about specific SIG info)
        
        literally go through 1 by 1
        
        WHAT'S THE DOSE
        
        HOW OFTEN ARE YOU TAKING THE MED
        
        HOW OFTEN DO YOU SKIP DOSE
        
        read back the list of meds
        
        physically say exactly how each med is taken
    - - Listening
        
        Acknowledge concerns
        
        make a concern (e.g. patient wants to get their flu shot)
        
        listen to what patient said
        
        allow for silence
        
        don't interupt
      - Flow
        
        how to prompt this?
      - Communication
        
        patient friendly word choice
    - - less than 5 minutes
    - - Why we do med rec
        
        a lot of patients in the hospital come in because taking meds wrong
        
        to make sure the patient is actually taking the meds that the doc prescribed
        
        check allergies
    - - have to be good at asking med rec questions
      - can make it like muscle memory (always know what questions to ask)
      - have the user prompt the bot more (could be a lot)
  - - - give examples
        
        patient friendly
        
        non-patient friendly
      - how to teach simple language?
        
        provide a workflow?
        
        doesn't have to be 100% accurate
        
        80% accurate but 100% understood > 100% accurate but 50% understoond
    - - e.g.
        
        "how are things going -> how have you been experieincing with high blood sugars
    - - lump similar questions together (e.g. med history, family history, etc)
    - - "you are a pharmacy professor that is an expert at evaluating pharmacy student patient interactions"
      - use the following rubric
      - Be thorough
      - could have 2 sections?
        
        rubric point section
        
        commentary/feedback section
  - - - sometimes can't get through all info
    - - digital vs analog?
        
        digital feels intense
    - - use a react circle countdown timer
        
        https://www.npmjs.com/package/react-countdown-circle-timer
        
        could only display the number when there's 1 minute left?
  - - - Separate Page
- - - - This will be the emotional case
    - - this will combine medical knowledge with empathy
- - - - starting out was difficult
      - IT NEEDS TO END
    - - sidebar with info
      - could have an AI generated bg image
      - short daily pharmacy questions
        
        chess tactis for pharmacy
        
        scenario -> user response -> feedback
      - possible travel clinic case
        
        touching animals
      - could use a goal to see if it was checked?
    - - change the name of pt
      - need to give more direction in the start
    - - taking a pause for empathetic moments
        
        encourage users to stop the endless questions
        
        e.g. AI: "my mom died last week" user: "I'm sorry to hear that, are you doing ok?"
      - teach MOA as well
  - - - they were hard to see
    - - possibly move header to side
        
        make it a drawer?
      - could be an issue with small laptops
    - - issue with finding info
    - - hard to get the AI back in character
    - - scrolling
      - only having a question?