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Quality Standards - Coggle Diagram
Quality Standards
EFQM Excellence Award
Fundamental Concepts (Leadership, Strategy, People, Partnerships & Resources, Processes, People Results, Customer Results, Society Results, Key Performance Results)
Application Process
Case Studies
Six Sigma
DMAIC Methodology (Define, Measure, Analyze, Improve, Control)
Roles (Champion, Black Belt, Green Belt, Yellow Belt)
Tools and Techniques
ASQ
Membership Benefits
Training and Certification Programs
Resources and Publications
Malcolm Baldrige National Quality Award (MBNQA)
Criteria Categories (Leadership, Strategy, Customers, Measurement, Analysis & Knowledge Management, Workforce, Operations, Results)
Application Process
Past Winners
Deming Prize
Origin and Background (Named after W. Edwards Deming)
Criteria (Policy and Objectives, Analysis and Improvement Activities, Education and Training, Management and Analysis)
Application Process
TQM
Principles (Customer Focus, Continuous Improvement, Employee Involvement, Process Approach)
Implementation Strategies
Case Studies
ISO (also include ISO 9000 & ISO 14000)
Requirements
Benefits