Financial: The Financial Results And Survival
Question: To Satisfy Stakeholders, What Financial Objectives Must Be Accomplished?
Customer: What The Customers Want Or Need
Question: To Achieve The Financial Objectives, What Customer Need Must Be Met?
Internal Processes: The Internal Organization And Processes That Deliver The Customer Needs
Question: To Satisfy Customers, And Stakeholders, Which Internal Organizational Process Are Critical?
Learning And Growth: The Training, Technology And Knowledge Needed To Operate The Processes Or Procedures Successfully
Question: To Achieve Goals, How Must The Individuals Be Enabled?