1) Competitiveness - degree to which a nation can produce goods and services that meet the test of international markets
2) Productivity - ratio of output to input
3) Output - sales made , products produced , customers served , meals delivered , or calls answered .
4) Input - labor hours, investment in equipment , material usage, or square footage
Measures of Productivity
Multifactor Productivity - output / (labor+materials+overhead)
- output / (labor+energy+capital)
-
Single Factor-Productivity
-output/labor