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communication methods - Coggle Diagram
communication methods
Letter- this is a traditionally used for formal occasions such as resignations or job offers
Can be kept and stored for physical evidence
Dis- Requires postage costs to be sent in email Takes time to receive in the post Can't include formats like videos
SMS Adv- reach a large audience at once with one message. Good for short messages
Doesn't require an internet connection
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Email adv- send information to many people at once
Can include documents, multimedia attachments and links
Dis- important message may be lost in spam folder. Phishing scams can spread malware via email attachment
Instant message- work in real time (received instantly)
Attachments and hyperlinks can be sent
Can be used by support staff to help customers
Dis- quick speed means it's less suitable for formal conversations like interviews
Internet issues will disrupt any conversation
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Teleconference- allows for groups of people at once
Businesses can be use to communicate better between individuals
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Personal assistants adv- speeds up processes by making appointments
Voice activated
Language can be changed
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Video conferences adv- cab be used for interviews as allows to see body language and allows for info to be sent virtually
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