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SMMC-EMI_G4_TP Progress Report 1– External Environmental Analysis- STARLUX…
SMMC-EMI_G4_TP Progress Report 1– External Environmental Analysis- STARLUX AIRLINES:airplane:
Industry value chain
Primary Activities
Inbound Logistics
Procurement of aircraft, fuel, and other necessary materials for operations
Operations
Flight scheduling, crew management, and in-flight services to ensure smooth operations.
Outbound Logistics
Baggage handling, aircraft maintenance, and other post-flight services.
Marketing and Sales
Advertising, promotional campaigns, and ticket sales to attract customers.
Customer Service
Reservation management, passenger assistance, and post-flight support for customer satisfaction.
Support Activities
Firm Infrastructure
Management systems, corporate governance, and administrative functions
Human Resource Management
Recruitment, training, and development of staff for efficient service delivery.
Technology Development
Research and development of innovative technologies for improved operations and customer experience.
Procurement
Vendor management, supply chain optimization, and procurement process enhancement for cost efficiency.
Analysis :memo:
Macro Analysis
PESTEL
Economic
1.Necessary machines and rising oil costs. 2. Instability and recession . 3. Suspended flights from other countries.
Enviroment
1.Improve systems to decrease harmful emissions.
Creating an environmental-friendly craft.
Political
Political instability and internal emergency highly regulated. 2.Political environment.
Legal
Rules concerning the service. 2. Liabilities.
Social
Maintaining the company's good image. 2. Social changes. 3. Comfort of passengers.
Technology
Technological Development. 2. Safety and Security.
Industry
Five forces analysis
Competitive Analysis and Dynamics :fire:
Competitor Analysis
Resource similarity :black_flag:
Route Network :checkered_flag:
local Taiwan and international route network
Tigerair Taiwan, Cathay Pacific
Fleet Structure :airplane:
Boeing and Airbus, comprising both long-haul and short-haul models
China Airlines, EVA Air, Spring Airlines
Service Quality :smiley:
high-quality service, including comfortable cabin facilities and excellent customer service
Singapore Airlines, EVA Air
Market commonality :red_flag:
Low-Cost Airlines
Spring Airlines
A low-cost airline based in China, operating international routes,competing on price
Low price commonality :moneybag:
Tigerair Taiwan
Offering domestic and international flight services, competing on price and some routes
International Airlines
Cathay Pacific
With an extensive network of international routes, potentially competing on Asian international routes
International route commonality :earth_africa:
Singapore Airlines
Known for its high-quality service and extensive international flight network, potentially competing on Southeast Asian routes
Domestic Airlines :
China Airlines
Competes in both domestic and international routes
EVA Air
Competing on certain international routes
UNI Air
Competing in the domestic market
Domestic route commonality :check:
Competitive Dynamics
Brand Building :warning:
collaborate with luxury brands and influencers
enhance its appeal to the target demographic
Route Expansion :globe_with_meridians:
expand its route network both domestically and internationally
establish a broader presence in the industry
Service Innovation :smiley:
investe in state-of-the-art amenities
attract high-end travelers
A-M-C Analysis
Capability :star:
Resources
Route network
Brand recognition
Fleet
Team
Pilots
Flight attendants
Ground crew
Awareness :!:
Policy and Regulatory Changes
Domestic
International
Economic and Social Factors Impact
Currency exchange rates
Fluctuations in fuel prices
Market Dynamics
Service quality
Pricing strategies
Competitors' route networks
Motivation :bulb:
Boost revenue
Enhance service quality
Achieve long-term development goals
Cost reduction
Improve operational efficiency
Increase market share
Recent news
Tourism recovery, "Multiple variables interference resulting in a lower net profit margin."(
https://www.wealth.com.tw/articles/932b09da-e317-4ead-befd-2978668fb5d0
)
STARLUX's financial condition
2018~2023:Accumulated losses reached 6.934 billion NTD.
Airline Industry characteristics
higher barriers for entrants
substantial capital investment
Asia-Pacific region
2024 net profit margin:0.5%
turning losses into gains
2023 net profit margin:-0.1%
Challenge
CORSIA
Reduce carbon footprint:Increase operating costs
Russo-Ukrainian War,Israeli-Palestinian War
Rising fuel costs
Industry Lifecycle
Regeneration
eased border controls
vaccination program
STARLUX:annual growth rate up to 568%
Decline
COVID-19 pandemic
Implementing travel bans
Introduction
Increased demand for civil air transport
mainly state-owned airline=China Airlines
Maturity
Becomes more competitive
explore new markets
improve operational efficiency
Improve product and service quality
Growth
More airlines
Expanded route network, increased fleet size
e.g. EVA Air, China Airlines
Business Model Canvas
4 P
1. Position
Profitable since 2023
4.88% of all customers that fly from to or in Taiwan
Fivefold increase in revenue in 2023
Phase of Entering the Market
2. Priority
Customer satisfaction (notably, there is a special ticket refund policy for tickets from and to the US)
Expansion of Flight Routes (especially to the USA, with the next step being Seattle)
3. Posture
Adapting the Future
More Efficient Airplanes
Shaping the Future
New approach to building a Fan Base with merchandise
4. Profit potential
Revenue of international flight
Total Revenue in 2023 USD 642 Billion
Company with the biggest single Market share
Delta: Revenue in USD $54 Billion = 8,41 Market share
Current Market share by Starlux
Starlux: Revenue in USD $700 Million = 0.11% Market share
Current Market share of biggest Taiwanese Airline
China Airlines: Revenue in USD $5,94 Billion = 0,93% Market share
Despite having only 20% of the customers and 11.8% of the revenue, the stock market cap for Starlux is already 42.2% of that of China Airlines
Which might be comparable to the beginnings of Tesla, which is no where close to being the biggest carmaker while still being the most valuable car company.
Threat of new entrants
Interfirm rivalry
Bargaining power of suppliers
strong force
three main suppliers
fuel
fixed based on global fluctuations
aircraft
two big suppliers: Airbus and Boeing
strong bargaining power
labor
union politics and demands
Threat of substitute
medium force
alternatives:
road transport
train
water transport
only for short distance travel
minimal effect on international travel
Extremely strong
high investment business
low increasing competitiors
entry and exit barrier
substantial investment
long-term commitments and agreements
competition between existing companies
power of suppliers
low to medium force
new entrants may use lower pricing
Risk can be mitigated by
brand image
brand loyalty
market share
entry and exit barriers are moderate
Buyer's power
strong force
direct access to schedules and fares
online ticketing and distribution system
buyers keep the most economical decisions
entry of low-cost carriers
G4
110402015葉宜婷
Reference
林佳樺(2023)。社群媒體與品牌塑造之關聯性研究-以星宇航空為例。﹝碩士論文。中華科技大學﹞臺灣博碩士論文知識加值系統。
傑德.莫拉萊斯(2023)。不要錯過查看航空業PESTEL分析的機會。 MindOnMap。
楊尊堯(2024年1月24日)。IATA示警!疫後復甦有看頭沒賺頭 航空業僅賺每位乘客「一杯大拿鐵」。財訊。
https://www.wealth.com.tw/articles/932b09da-e317-4ead-befd-2978668fb5d0
黃彥鈞(2023年10月11日)。星宇航空介紹!星宇航空現況?未來航線?星宇航空最新消息。股感知識庫。
https://www.stockfeel.com.tw/%E6%98%9F%E5%AE%87%E8%88%AA%E7%A9%BA-star-lux/
EdrawMax. Airline Industry Porter's Five Forces Analysis.
https://www.edrawmax.com/article/airline-industry-porters-five-forces-analysis.html
EVA Air. (n.d.). Revenue for EVA Air (2618.TW). Retrieved from
https://companiesmarketcap.com/eva-air/revenue/#:~:text=Revenue%20in%202023%20%28TTM%29%3A%20%245.96%20B%20According%20to,generates%20by%20the%20sale%20of%20goods%20or%20services
Yahoo Finance. (2024, April 3). STARLUX Airlines Co., Ltd. (2646.TWO). Retrieved from
https://finance.yahoo.com/quote/2646.TWO?guccounter=1
IATA. (2023). Quarterly Air Transport Chartbook: IATA Sustainability & Economics Q4 2023.
https://www.iata.org/en/iata-repository/publications/economic-reports/quarterly--air-transport--chartbook-q4-2023/
Forbes. (2023). Global 2000: The World’s Largest Airlines & Aerospace Companies In 2023.
https://www.forbes.com/sites/rashishrivastava/2023/06/08/forbes-global-2000-the-worlds-largest-airlines--aerospace-companies-in-2023/?sh=5e6621085b84
110402016 曾于倫
110402018鄭宇珊
109402012 江雅甄 (Christine)
109402043 蔡羿萱 (Jen)
110212066 方俐錂
112251401 何品棣 (Ben)