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LESSON 8th - Coggle Diagram

- - - - Supervisors: Work with managers to ensure that operators apply procedures and practices consistently. This involves using best practice to create value-added services across the business
      - Operators: Are responsible for day-to-day operations of the business. The role requires accuracy, efficiency and a high level of individual responsibility
      - Managers: Organise and plan departments to exceed the expectation of in/ex customers.
  - - - opportunity to contribute ideas
        on how to achieve results
      - part of the wider team
    - - advantage
      - disadvantage
      - number of levels and a chain of command
        by which decisions are made
    - - 7 levels: executive director - regional operations directors - district manager - zone manager - unit manager - section leader - operator
      - KPI: The targets set to monitor performance across a range of activities within a function, department or role
- - - - Nature and stage of organisation
      - Organisational size
      - History, culture and philosophy
      - Nature of business strategies
      - Location and level of the HR function
      - Values and skills of senior HR managers