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CRISIS - Coggle Diagram

- - - - Aware of certain risk
      - Establish good relationships
      - Secure company position
      - Prevent other companies dealing to the crisis
    - - begin early
      - early contact
      - Actively identify people concerns
      - informal discussions
      - Recognize public as legitimate partner
      - Address issue concern
      - Anticipate and prepare for hostiles
      - Entertain media questions
      - Be honest
  - - - reduce level of anger
      - listen to cause of anger
  - - - Occupy high ground
      - Adress uncertainties fairly
      - Offload some risk communication
      - Stay on the long haul
- - - - Komunikasi sulit dipercaya
      - Informasi yang membingungkan
      - Terlalu terpaku dalam masalah
      - Salah perhitungan (poor judgement)
- - - - P.E.E.S.T
        
        Political
        
        Economic
        
        Environmental
        
        Social
        
        Technological
- - - - Target: Public Relations, Stakeholders
- - - - Public safety
      - Financials
      - Reputation/Image