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Important Topics - Coggle Diagram
Important Topics
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scoring system Elements
- Approach: systematic approach, notion of process, use of appropriate tools
- Deployment: all processes
- Results: measurement concepts of variation
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Points
- America's top honor for innovation, performance excellence in quality.
- Named after Malcolm Baldrige, former U.S. Sec. of Commerce.
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- Issued by U.S. National Institute of Standards and Technology (NIST).
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- Purpose: Prevent defects by focusing on processes.
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- Enhances customer satisfaction.
- Improves efficiency and productivity.
- Facilitates continuous improvement.
- Builds stakeholder confidence.
- Ensures compliance and can aid in certification.
- Purpose: Detect defects by inspecting and testing products/services.
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