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CONFLICT IN THE CLASSROOM - Teachers and Learners - Coggle Diagram
CONFLICT IN THE CLASSROOM - Teachers and Learners
TEACHER: How does
Fair and equal to every learner.
Listen to both sides empathetically.
Promote positive cooperation and problem solving.
Realise expectations of all parties differ.
Parties communicate from own assumptions.
Ensure self-concept is not adversely affected
Emphasise diversity to learners.
LEARNERS: Mediation Skills
Seeking rather than suppressing solutions to conflict.
Reframing the issues (encourage an outside perspective).
Recognise negotiable and less-negotiable conflicts.
Helping restate conflict in negotiable forms.
LEARNERS: Communication Skills
Alternative views.
Stating one's opinion.
Check for understanding.
Staying calm.
Teach them to control emotions.