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PCTO inglese - Coggle Diagram
PCTO inglese
payment reminders
reminder of payment
reference to previous reminders
request for an explanation
request for prompt action
reference to measures to enforce payment
reply to complaint
acknoledgment of complaint
explanation of how the problem occured
adjustment
apologies / assurance of better service
request for an extension of credit
reference to reminders
apologies for delay in payment / reasons for delay
request for extension o credit
reference to business relation / request for cooperation
complaints
causes
unsatisfactory quality or defective goods
wrong items
damaged goods
delayed delivery
errors in the invoice
wrong quantity
how to write a complaint
reference to order
reason for complaint
suggested adjustment
request for action