Please enable JavaScript.
Coggle requires JavaScript to display documents.
Navigating the Organization, Influencing, Persuading: coercion can damage…
-
Influencing
Types of power
1. Legitimate power: created formally through a title/position in the hierarchy associated with the rights of leadership
-
-
-
3. Expert power: leader possess a great intelligence, insight, experience
3.1 Can improve a team’s efforts by offering advice and guidance. Can win respect for the team and its work throughout the organization.
3.2 Can create dependency and weaken team members’ initiative or discourage their own contributions. Effect will weaken if the individual is a weak team leader.
4. Referent power: the force of the leader's personality - attract admiration, affection, loyalty
4.1 Appeals to social needs of individuals, the desire for affiliation.
4.2 Will weaken if leader is not competent, effective, and fair.
- Coercive power: leader punishes those who do not follow.
-
-
Persuading: coercion can damage ongoing relationships and the ability to reward may be limited, effective leaders develop other ways to persuade others to grant their support
- The most useful tactic is reasoning, explaining the advantages of one’s view logically, clearly, and with examples. This is most effective when it is combined with knowledge of the other person’s needs and the potential for aligning interests for mutual benefit.
- When evidence is unavailable, one can appeal to mutually held visions or values—for example, to a commitment to employees’ welfare and improvement.
- HR professionals can also trade for what they want, using their expertise or resources to fulfill another’s needs.
Finding Allies: HR leaders must make an effort to understand the needs and goals of potential allies, from both a personal and a functional perspective.