Overview

Introduction

Goals

Purpose

Guides and Methods

Business Analysis Planning and Monitoring

Elicitation and Collaboration

Requirements Life Cycle Management

Strategy Analysis

Solution Evaluation

Plan Business Analysis Approach

Plan Stakeholder Engagement

Plan Business Analysis Governance

Define Roles and Responsibilities

Establish Decision-Making Framework

Manage Business Analysis Performance

Prepare for Elicitation

Conduct Elicitation

Confirm Elicitation Results

Validate Requirements

Obtain Sign-off

Document Results

Knowledge Areas

Analyze Current State

Define Future State

Assess Risks

Identify Threats

Evaluate Impact

Mitigate Risks

Measure Solution Performance

Assess Solution Limitations

Recommend Actions to Increase Solution Value

Implement Changes

Update Documentation

Monitor Results

Business Analysis Planning and Monitoring

Elicitation and Collaboration

Requirements Life Cycle Management

Strategy Analysis

Solution Evaluation

Techniques

Brainstorming

Interviews

Observation

Prototyping

Focus Groups

Competencies

Analytical Thinking and Problem Solving

Behavioral Characteristics

Business Knowledge

Communication Skills

Interaction Skills

Underlying Competencies

Behavioral Characteristics

Business Knowledge

Leadership

Personal Attributes

Professionalism

Business Principles and Practices

Industry Knowledge

Organization Knowledge

Measure Solution Performance

Assess Solution Limitations

Recommend Actions to Increase Solution Value

Trace Requirements

Maintain Requirements

Prioritize Requirements

Analyze Current State

Define Future State

Assess Risks

Plan Business Analysis Approach

Plan Stakeholder Engagement

Plan Business Analysis Governance