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Week 19 culture and consumers - Coggle Diagram
Week 19 culture and consumers
culture
Lantos (2011) framework
Behavioural components
etiquette, customs and conventions
Cognitive components
knowledge
Symbols
words and images
big ben
Artefacts
physical things cars books
Cultural norms
informal social rules
Cultural activities
cinema
Cultural mores
moral dimension-actvities that are forbidden
Cultural attitudes
smoking social accpetable?
Cultural knowledge
cultural values and beliefs.
Link Title
Value and beliefs
interaction with culture
values
guide for culture appropriate behaviour
materialism
post materialism
emphasis on environment
rituals and symbols
Consumer culture theory (CCT)
rituaL-symbolic activity
marketers use rituals
harder for competitors to imitate
customers attach meanings -
Mcdonalds-loses cultural signif of cooking
moral and ethical stance
international
diff cultures
brand same ?
McCracken (1986) cultural categories
cultural principles
transfer meaning of consumer goods
fashion
role in cultural change
The trajectory of movement of cultural meaning in modern developed societies TRIANGLE
components of culture
Hofstedes 6 dimensions
Power distance
society inequality large or small
Individualism/collectivism
denpendance on others
Masculinity/femininity
affect of being man or woman
Uncertainty avoidance
how society deals with unknown Strong or weak
Long- versus short-term orientation
time persective long or shorterm goals?
Indulgence/restraint
natural drives? happy/sad, love -express or not
Schwartz and Bilsky (1990 Motivational values theory
Achievement – personal success demonstrated competence.
Enjoyment – pleasure, sensuous and emotional gratification.
Maturity – appreciation, understanding and accepting oneself, others and world.
Prosocial – active protection or enhancement of the welfare of others.
Restrictive conformity – restraint of actions and impulses likely to harm others and to violate sanctioned norms.
Security – safety, harmony and stability of society, of groups with whom one identifies, of relationships and of self.
Self-direction – independent thought and action; choosing, creating, exploring.
Chow and Amir’s shopping categorisations (table)
use Statista for statistics