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Performance measurement in NHFT Healthcare HMP X - Coggle Diagram
Performance measurement
in NHFT Healthcare HMP X
Key Performance Indicators (KPI’s)
Vaccination uptake
Appointment waiting times
National health screenings
Medication management
Patient Satisfaction
Patient engagement forums
Patient surveys
Clinical outcomes i.e. death rates and infection rates
Patient safety - the monitoring and reporting of incidents, errors, and near misses
Adherence to clinical guidelines and protocols (NICE Guidelines)
Quality Outcomes Framework (QOF)
Chronic Disease Management
Compliance with infection control measures and rates of healthcare-associated infections
Monitoring financial performance against budgets
Resource utilisation
Staffing
Equipment
Training
Staff satisfaction and well-being
Clinical audits
Quality Inspections
CQC inspections