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AtekPC's PMO Implementation, AtekPC Project Management Office…
AtekPC's PMO Implementation
Key Problems
Cultural barrier in formalizing the work process
Many workers/departments were not aware of what the role of PMO was
"us-them" style conflict between IT and the Planning Office
The PC industry was consolidating at the time of this case study and was under extreme cost-pressure
Methodology
"Baby Steps"
The official decision
Proving value through numerous small victories over a greater period of time
Only possible with consistent support from higher ups
Radical Change
Top-down orders to mandate changing work methods
Employing more managers to manage more projects for a greater turn out to prove value
Fear of failure as this change wasn't actually possible to force
Possible Solutions
PMO-light
Minimal staff of experts working through project managers
Focus on developing the skills of internal project managers
A lot of discussion but little agreement
PMO-heavy
A full staff of project managers responsible for all IT projects
No project operates outside of the PMO
Demands greater business resources than were available
Relevent Facts
Project Management Office (PMO) is what determines a company's project management standards
AtekPC employed 2100 full-time workers and 200 part-time workers
Stakeholders
IT
Other company departments
The PMO Team
AtekPC Project Management Office Implementation
Implementation
Implementation Strategy
Resource Constraints
Cultural Barriers
Governance Issues
Stakeholder Buy in
Organizational Model
Role of Leadership
Success Measurement
Future Directions
Culture
Resistance to Change
Informality vs. Standardization
Lack of Understanding
Need for Flexibility
Slow Adoption
Importance of Buy-In
Implementation Strategy
Governance Challenges
Role of Leadership
Balancing Act
Governance
Temporary Governance Structure
Potential Long Term
Need for Clear Accountability
Stakeholder Engagement
Risk Management
Resource Allocation
Resistance
Cultural Resistance
Lack of Understanding
Informality Appeal
Resource Availability
Need for Flexibility
Proving Value
Incremental Approach
Buy In Challenges
Top Down Pressure
Success Indicators
Strategy
Strategy alignment
Change management strategy
Resource strategy
Communication strategy
Risk management strategy
Success metrics
Continuous improvement strategy
Integration strategy
Accountability
Metrics for PMO Performance
Reporting Structure and Governance
Functional Areas Support
Cultural Resistance
Implementation Strategy
Progress
Incremental Strategy
Implementation Approaches
PMO's Advancement
Cultural Resistance
Resource
Limited PMO Staff
Resource Allocation Challenges
PMO Expertise Shortage
Resource Acquisition Strategy
Cultural Resistance to Resource Allocation
Balancing Resource Needs
Staffing Models
PMO
Implementation Strategy
Organizational Models
Resource Allocation
Cultural Challenges
Governance Structure
Performance Measurement
Implementation Progress
Future Directions
Adoption
Cultural Barriers
Adoption Strategies
Project Success
Stakeholder Attitudes
Leadership Influence
Implementation Approaches