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Experience Cloud, Licences, Templates, Sharing, Themes, User visibility -…
Experience Cloud
Licences
Custommer Community Plus
B2C or B2B
No Sales scenarios
Reports and Dashboards
CRUD on Events
Custommer Community
No Sales
B2C or B2B
No hierarchy sharing
R on Events
Lightning Platform Starter/Plus
For employees
10/110 custom objects
Reports and dashboards
No sales
Partner Community
B2B
Leads, Opps, Campaigns
Highest tier
External Apps
B2C
Minimal interaction with SF records
Channel Accounts
Like Partner but different number of licenses per Account
Chatter External
Templates
Service
Help Center
Self-Service
Guest Case creation
Customer Account Portal
Record Management
3rd party integration
Knowledge
Account management
Customer Service
Self-Service
Collaboration
Reporting
Aloha
App launcher
3rd party integration
Identity
Marketing
Microsite (LWR)
Simplified Lead Capture
CMS
Sales
Partner Central
Onboarding
Sales
Analytics
BYO (Aura/LWR)
SF Tabs + Visualforce
Sharing
Sharing Sets
High-volume sets
Profile-based
Direct or indirect lookup
All licenses
Share groups
For internal users to see all external user records
1 per sharing set
No Public RW
Account Roles
Up to 3 roles
Under Account's Owner's role
Custommer Community Plus and Partner Community licences
External OWD
No Guest users
Sharing rules
Custommer Community Plus and Partner Community licences
Account-to-Account Business Relationships
Themes
Cypress/Jepson
Minimal
Hero (Full-width)
Call to Action
Ember/Stella
Content Centric
Hero (Carousel)
Citizen
Visually striking
Brand-focused
Webster
Search-focused
Partner Central
Default
User visibility
Options
Portal User visbility
In an account
Partner Community license or equiv. can see Account's owner
Site User visbility
Set in DE Administration
Guest user Site visiblity
Notes
SF Tabs + VF Sites have no filtering
Search and API shows users w/o filtering but no details