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MOTIVATION - Coggle Diagram
MOTIVATION
PERCEPTION
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the process by which we select, organize, and interpret information inputs to create a meaningful picture of the world. A motivated person is ready to act. How this person will act is determined by his or her perception of the situation.
Perceptions are more meaningful than reality in marketing because they affect consumers' actual behavior
perception depends on physical stimuli and the stimuli's relationship to the surrounding environment, as well as conditions that exist within each person.
People emerge with different perceptions due to three perceptual processes: selective attention, selective distortion, and selective retention P. 62
CONSUMER RESPONSE
marketers should understand how a set of Psychological Process combine with consumer characteristics resulting in decision processes and purchase decisions
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A need becomes motivation when aroused to a sufficient level of intensity to drive us to act. Motivation has both direction (we select one goal over another) and intensity (we pursue the chosen goal with more or less vigor).
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