Reflect what has been said by paraphrasing, instead of repeating the speakers words express what the words mean to you.

Focusing on something else such as daydreaming or being on your phone wont engage you one bit but rather have your undivided attention on the speaker

Favoring your right ear can ultimately aid in detecting what someone is saying better

In a communication setting you can use positive body language to convey confidence

People from different cultures & backgrounds tend to use different verbal communications, so putting age, culture, religion etc is critical

Adjusting your signals to different people is important you should take in the background of who you are speaking to so you can change the tone of your voice

In a heated environment you an take time away to calm down as well as meditating to regain your balance

As you communicate your body will send signals to you which will indicate stress

Humor is a great way to relive stress in the moment, when you are thinking and focused to hard it is possible to be tense so having a laugh will loosen you up

Recognize somebody's hardships and show them that you care and are willing to talk and help

When your first attempt isn't successfully you an use assertion to firmly get your point through

Practice assertiveness techniques on family members to help build up your confidence