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SERVICE USERS IN POLICY DEVELOPMENT - Coggle Diagram
SERVICE USERS IN POLICY DEVELOPMENT
Leadership
key role in improving ability to deliever great care.
service users have insghts that need to be taken into consideration as equals
Co-produce development initiatives to service users
Training
involved in up to date training and development initiatives
deliver insight and awareness into policy involvement
Back to basics
Recruitment
Involved in recruitment or selection process
Designing adverts and interview questions
Whats working well and why
service user invovelment in policy provides a holistic approach
ensure safe, effective care and respond to service users needs
Feedback
Communication
service users and carers help shape the way we communicate
help to develop effective, accessible and jargon free policies
involvement in the design and delivery of the communication strategies.
Workforce
Service user have lived experience, their unique insight and expertise can be valued.
Employed on the contribution they make
Government involvement of service users in workforce planning, policies and procedures.