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State of the Roofing Industry - Coggle Diagram

- - - - Slower
        
        Challenges
        
        Frustrating For Customers
        
        Managing Cashflow Is Harder For Contractors
        
        Solutions
        
        Start Treating More Jobs as Retail
        
        Be more proactive about documenting damages
      - Less Experienced Adjusters
        
        Challenges
        
        More difficult to meet in the middle
        
        Lacks industry knowledge to be able to recognize basic construction concepts.
        
        Solutions
        
        More training for proper documention
        
        Better processes to be able to provide standardized code and manufacturer specifications.
    - - ACV
        
        Challenges
        
        Customers have to come up with more money out of pocket to complete repairs.
        
        Customers are more incentivized to just keep the insurance proceeds.
        
        Solutions
        
        Offering financing options can help with the burden of out-of-pocket expenses.
        
        Keeping the proceeds? That’s fair. Every customer needs to do what is best for them. We can get those proceeds for you and charge a fee based on a percentage of the funds we get aproved.
      - Higher Deductibles
        
        Challenges
        
        Solutions
      - Marring Exclusions
        
        Challenges
        
        Solutions
      - Roofs ACV after 10 Years
    - - Insurance: Them Against The World
      - Contractor: David vs. Goliath
      - Customer: Doesn’t Know Who To Believe. Many conflicting voices.
    - - Customers are going to realize more the importance of partnering with an expert, not just someone who knows how to put a roof on.
      - Public adjusters are and will be more common.
      - Roofing companies refusing to work with insurance claims will be more common.
      - Policyholders will start to be more involved in claims out of necessity.