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Exploring the Lived Experience of Knowledge Management Mentoring Programs:…
Exploring the Lived Experience of Knowledge Management Mentoring Programs:
A Phenomenological Study on Developing KM Professionals based on Organisational Roles
Chapter 1: Introduction
How do the lived experiences of KM professionals within mentoring programs vary based on their roles within the organization, and what implications do these variations have for achieving the KM goals of the organization?
- Limited Exploration of Role-Specific Experiences (Chua, Goh & Yang, 2018)
Existing studies on KM mentoring often provide a broad overview of the benefits and challenges without delving into the role-specific experiences of mentees.
- Inadequate Exploration of Organisational Context (Szulanski, 1996)
While the influence of organizational context on KM is acknowledged, there is a dearth of research specifically examining how organizational roles interact with mentoring experiences.
- Lack of Phenomenological Studies (Creswell & Creswell, 2017)
The majority of existing research adopts quantitative or broad qualitative approaches, often overlooking the richness of phenomenological inquiry.
RQ1: How do KM professionals perceive and describe their lived experiences within mentoring programs, considering their specific roles within the organization?
RQ2: What factors within the organizational context contribute to or hinder the effectiveness of KM mentoring programs for professionals in different roles?
RQ3: In what ways does mentoring contribute to the development of KM professionals' capabilities, and how does this contribution vary based on their roles within the organization?
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RO2: To identify and analyze factors within the organizational context that contribute to or hinder the effectiveness of KM mentoring programs for professionals in different roles.
RO3: To examine the ways in which mentoring contributes to the development of specific capabilities of KM professionals and how this contribution varies based on their roles within the organization.
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