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QUESTION 4 - Coggle Diagram
QUESTION 4
Structure of Deliverables for a SISP Development Process
Def
Documents and resources created during the process of developing the SISP
Items
Statements of demand
IS/IT mngmt strategy
Executive summary
Recording strategy
IS perspective
Recommendation Phase
Roadmap Document Development
Importance
Provides clear & concise overview of SISP's implementation
-- organizes all planned projects chronologically
Allows budget allocation & tracking
- summarize costs for each project
Business Case Document Development
Importance
Serves as a convincing argument of why should invest
in the proposed IS plan - presents benefits & values of the projects
Help in making decision
-- outlines the expected ROI
Content
Summarize business benefits
Important criteria to justify the benefits
ROI
(compare financial gains vs initial investment) - provides financial rationale
Alignment with strategic obj
(define how it will
support business goals, enhance competitiveness, address critical challenges
) - align = relevance to invest
Impact on operational efficiency
(define how it will contribute to
streamlining operations, reducing downtime, enhance productivity
) - values to day-to-day business activities
Data quality & integrity
- Good IS integration across different dept can
prevent data silos
Steps Before Implement
Evaluate benefits
Analyze
actual benefits vs projected benefits
Get approval from mngmt
Communicate the benefits and values
Establish post-implementation review planning
Define metrics, data collection methods, etc
Post Implementation Review
Importance
Know
what has been achieved and what remain outstanding
- can
identify areas for improvement
To identify
unexpected benefits
that may have arisen - can
provide valuable insights for the initial stages of future projects
Domains Where SISP Implementation Failure can Occur
Technical failure
Because of
low quality of the system / tech
- may be due to
inadequate system design, coding errors, integration issues
Data failure
Because of
lack of collaboration/understanding between IS/IT professionals & users
-
IS/IT professionals' role: design & maintain systems that facilitate accurate data input
-
users' role: adhere to the established data input standards/procedures
- may lead to
data errors/inconsistency/inaccuracy