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7 Areas of Interpersonal Skills - Coggle Diagram
7 Areas of Interpersonal Skills
1. Verbal Communication
a. How to use word to communicate
b. What word to use communicate
Assertiveness
Confident & self-assured on one's actions
2. Non-Verbal Communication
a. Facial expression
c. Hand gestures
b. Body languages
3. Listening Skills
a. Ability to hear attentively
b. Process information correctly
4. Negotiation
Having the ability to discuss and reach an agreement in a professional manner
6. Decision Making
a. Analytical ability
b. Develop professional solutions
5. Problem Solving
a. Ability to solve the problem after giving it thought & taking into consideration
b. Possible solutions and settling on the best one for everyone