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Snow hydro - Coggle Diagram
Snow hydro
3rd Onboarding
Support levels, how to raise tickets, best support practices, support references
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Training options, AWS funded, additional paid for projects
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Events and partnerships, AWS focus, MUGS, mongodb uni, certificaitons and more
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4th Engagement model now and ongoing with all key team, sharing customer success model
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1st priority procurement
explaining billing models, projects, cross org billing
understanding rackspace AWS ID management, do we engage with them on billing or now or later?
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support options, SLA's, cost
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