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impact of online shopping - Coggle Diagram
impact of online shopping
employees
changes in skillset requirements
job losses
new working practices
major restructuring may cause intense disruption
creation of new job roles which tend to be higher skilled
customers
easy to compare prices of specific items to find the lowest ones
save on travel costs
greater convenience when purchasing things
ecommerce platforms can be hacked
24/7 access
company
branches closing may lead to lower overheads
data protection and GDPR responsibilities
creation of functional websites may require extremely specialised skills the the hire of expensive professionals.
communities
may lead to significantly less footfall in city centers
may lead to the closure of several small, local businesses who struggle to attract customers
may lead to many empty buildings in city centers