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DMAIC: Define - Coggle Diagram
DMAIC: Define
Define tollgate checklist
Comprehensive project statement
A team charter
An understanding of the process and a project diagram or map
An understanding of the Voice of the Costumer
Definition of what success will look like, agreed on by the team members and executive leaders.
Creating a project charter
Short document that includes information about the team and what they plan to accomplish.
Set expectations.
Should include: -Problem statement -A list of critical to quality metrics -Names and roles of each person -SIPOC -Sponsor/Champion -Duration of the project.
Details for charter elements.
Business case
Project scope
List the stakeholders
Team members roles
Milestones
Measurement of success
Expected financial benefits
Define toolset
Stakeholder analysis.
In and out of the box method.
Is/Is not matrix.
Project ground rules
Should be maintained in writing and approved by all team members.