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Chapter 12: Define - Coggle Diagram
Chapter 12: Define
Creating a Project Charter: a short document that includes information about the team and what they plan to accomplish. Purpose is to set expectations that can be agreed upon by the team and leaders, keep team focused on goal, and ensure project remains aligned with goals of business
Should include: problem statement, list of critical to quality metrics, names and roles of each person, internal and external process customers using a SIPOC, name of sponsor, and duration of project
Benefits of an Organizational Team Charter Template: templates streamline define phases and make it easy for leaderships and employees to understand
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Project Ground Rules
Ground rules should be maintained in writing and approved by all team members, more critical rules can developed by the black belt/ team leader eg. be on time to meetings
Define Toolset
Stakeholder Analysis: Quick way to identify how various people withing organization relate to a project and how team should keep them informed
Grid drawn over x and y axis, y axis is amount of power a person has in organization and x axis is amount of interest a person has in the team's project
4 Boxes: Top left- Keep satisfied, Bottom Left- Minimal Effort, Borrom Right- Keep informed, Top Right- Key Player
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Is/Is Not Matrix: brainstorming tool to define scope, works by considering specific things about a process or project and coming up with both is and is not answers
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