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Human Resource Management (HRM) - Coggle Diagram
Human Resource Management (HRM)
HRM involves managing the people (employees) in the business.
It insures the business finds, keeps and makes the best possible use of its employees.
Manpower Planning
Manpower Planning involves the HR manager making sure the business has the people with the right skills in the right place at the right time
Calculate Existing Supply
Recruitment/Redundancy
Forecast Future Demand
Benefits include:
It avoids the problem of the business being understaffed. Too few workers might result in products/services being behind schedule, unhappy customers and lost sales.
It also avoids the problem of being overstaffed. Being overstaffed results in higher wage bills and will result in redundancies and higher costs.
Recruitment and Selection
Finding suitable people for a job vacancy in a business and persuading them to apply
Choosing the best applicant for the vacancy from those that applied.
The HR manager must screen out those applicants that don’t meet the requirements of the job description or person specification.
Benefits of Recruitment: A job description and a person specification prepared in advance helps the business to identify and recruit the ideal candidate.
Good recruitment saves the business money, e.g. discourages unsuitable applicants, use of online recruitment methods.
Choosing the right candidate who fits the business will reduce the risk of future industrial action.
Choosing the best possible person will mean that the job will be done well, resulting in happy customers and increased sales and profits.
Training and Development
Training is where the employee is taught or shown the knowledge, skills and attitude needed to perform the job properly.
On-The-Job Training.
Off-The-Job Training.
Induction Training
Development: This provides the employee with the skills and knowledge that will allow them to grow and improve their work abilities, and become more confident and successful in any job, e.g., IT skills
Performance Appraisal
Performance Appraisal is the process of evaluating the progress, contribution and effectiveness of the employee.
Step 2: The manager monitors and evaluates the employee’s progress
Step 3: The manager fills in a performance appraisal form
Step 1: Set targets
Step 4: Meet with the employee to discuss the results of the appraisal
Pay and Rewards
Pay and Rewards are the incentives offered to employees as compensation for the work they have done. They can be financial and non-financial.
Non-Financial included
Job enlargement – extra duties to avoid boredom
Job enrichment – greater responsibility to develop skills
Improved working conditions
Financial Include: Basic Wage, Commission, Benefits-in-kind and Share ownership
Employee/Employer Relationship
This involves making sure that there is a good working relationship between the employer and the employees.